Shipping policy

Shipping Policy

Last updated: July 19, 2026

At ThaoNhiHome, we are committed to delivering your order quickly and safely. Please review our shipping policy below.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been processed, you will receive a confirmation email with tracking information (when available).

Shipping Time

Estimated delivery time: 5–7 business days after your order has been processed.
Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, customs clearance, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping address and the selected shipping method.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment's progress.

Please allow up to 24–48 hours for tracking information to become active.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

ThaoNhiHome is not responsible for delays caused by: